The deadline to claim the £150 cost of living support payment is 5pm on Fri, Sept 30. No claims will be accepted after Friday.
The deadline to claim the £150 cost of living support is fast approaching. If you pay your council tax by direct debit, you will have already received the payment directly into the account from which the payments are made, but if you don’t pay by direct debit, you need to make a claim to receive your entitlement.
If you pay Eligible but not claimed? Click here.
*This does not include households recently issued an application for discretionary support
Cost of living support application
If you have received a letter saying that you are eligible for a £150 cost of living support payment, complete the form to claim it.
Learn more about the Cost of living support payment scheme.
You will need your:
- council tax account number,
- access key number from your letter, and
- bank account details.
Your council tax account number is an 8-digit number starting with a 1 or a 2.
You can find it on the top right-hand corner of your council tax bill, or any other letter from the council tax office.
More about the cost of living support payment
This Welsh Government scheme aims to help residents with the rising cost of utility bills. This is a one-off £150 payment per household, not a council tax rebate.
Eligibility
You will receive it if, as at 15th February 2022, you were liable for council tax and:
- receiving council tax reduction, or
- living in a property in band A, B, C or D, or
- living in a property in band E with a disability adaptation band reduction.
We will use information we have to confirm eligibility and make payments, including information from your council tax account and winter fuel payments you received. Article 6(1)(e) UK GDPR allow the Council to use data in the public interest.
Learn about how we use your data.
Discretionary Scheme
You will receive £150 discretionary payment if as at 15 Feb 2022 you were:
- receiving a council tax exemption, or
- living in a property in band F, G,H or I with a disability adaption band reduction.
The reason for your council tax exemption must be because you are:
- severally mentally impaired,
- under 18 years old,
- a care leaver,
- living somewhere else to receive or provide care, or
- over 65 or disabled and living in an annex to another property where your family live.
How to claim
Beware of fraudsters. We will never phone you to ask for bank details.
If you pay your council tax by direct debit, you do not need to make an application.
You should have receive the payment directly in your bank account.
If you do not pay by direct debit, you will receive a letter with details about the application process.
Other support
Cardiff Money Advice can help you if you are struggling with the cost of living, whether you work or not.
We can help you with budgeting and debt, and check if there are benefits, grants, discounts available to you.
Check Cardiff Money Advice call our advice line on 029 2087 1071 or visit your local Hub for support and advice.